Terms and Conditions
Welcome to 0026 Tribe, your premier online destination for curated vintage clothing, accessories, and collectibles. These Terms and Conditions ("Terms") govern your access to and use of our website (the "Site"), including any purchases, interactions, or services provided by 0026 Tribe ("we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please refrain from using the Site.
These Terms form a legally binding agreement between you and 0026 Tribe operating under the laws of Hong Kong. We reserve the right to update these Terms at any time, with changes effective upon posting. Your continued use of the Site after such updates constitutes acceptance of the revised Terms. We recommend reviewing this page periodically.
1. Eligibility and Account Registration
To use the Site, you must be at least 18 years old or the age of majority in your jurisdiction, whichever is greater. If you are under this age, you may only use the Site under the supervision of a parent or legal guardian who agrees to these Terms on your behalf.
Certain features, such as making purchases or subscribing to newsletters, require creating an account. You agree to provide accurate, current, and complete information during registration and to update it as necessary. You are responsible for maintaining the confidentiality of your account credentials, including your password, and for all activities occurring under your account. Notify us immediately of any unauthorized access or security breach at 0026hongkong@gmail.com.
We reserve the right to suspend or terminate your account at our discretion, without notice, for any reason, including suspected violations of these Terms or fraudulent activity.
2. Products and Descriptions
0026 Tribe specializes in vintage items, which are pre-owned, pre-loved, and often one-of-a-kind. All product descriptions, images, and details (e.g., size, condition, material, era) are provided in good faith based on our inspection and expertise. However, vintage items may show signs of wear, fading, minor imperfections, or alterations consistent with their age and history. We strive for accuracy but do not guarantee that descriptions are error-free.
Colors and appearances may vary due to monitor settings, lighting, or photographic limitations. Measurements are approximate and provided as a guide; we recommend comparing them to your own garments for fit.
Availability is subject to prior sale. If an item becomes unavailable after your order, we will notify you promptly and offer alternatives or a full refund.
3. Pricing and Payment
All prices are listed in HKD and exclude applicable taxes, duties, shipping fees, and any other charges unless stated otherwise. We reserve the right to adjust prices at any time without notice, but changes will not affect orders already confirmed.
Payment must be made at checkout using accepted methods, including credit/debit cards, PayPal, or other third-party processors. By providing payment information, you authorize us to charge the full amount, including taxes and fees. All transactions are processed securely through encrypted channels, but we are not responsible for third-party processor errors.
If your payment method is declined, your order may be canceled. We do not store full payment details; refer to our Privacy Policy for data handling practices.
4. Orders and Confirmation
Placing an order constitutes an offer to purchase. We may accept or reject orders at our discretion, such as for inventory issues, pricing errors, or suspected fraud. Upon acceptance, you will receive an order confirmation email. This confirmation does not guarantee shipment until processed.
Orders are final upon confirmation and cannot be canceled once placed.
5. Shipping and Delivery
We ship worldwide from our warehouse in Hong Kong. Shipping options, costs, and estimated delivery times are displayed at checkout. Actual delivery may vary due to carrier delays, customs processing, or unforeseen events like weather or strikes.
You are responsible for providing accurate shipping information. If a package is returned due to an incorrect address, you may incur additional fees for reshipment. International orders may involve customs duties, taxes, or import fees, which are your sole responsibility. We are not liable for packages lost, damaged, or delayed by carriers.
Tracking information will be provided via email once shipped. Title and risk of loss pass to you upon delivery to the carrier.
6. No Returns Policy
All sales are final. Due to the unique, one-of-a-kind nature of our vintage items, we do not accept returns, exchanges, or refunds under any circumstances, including for fit, style preferences, or change of mind.
Vintage items are sold "as is," and we do not offer warranties. Minor flaws inherent to vintage goods (e.g., patina, small stains) do not qualify as defects. If an item arrives significantly different from its description or is damaged in transit, contact us within 48 hours of delivery with photos and details. We will investigate and, at our discretion, may offer store credit or other resolutions, but no cash refunds will be provided.
No exceptions for sale items, intimates, or customized products.
7. Intellectual Property
All content on the Site, including text, images, logos, designs, and product photography, is owned by 0026 Tribe or our licensors and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.
Trademarks such as "0026 Tribe" and our logo are our exclusive property. Unauthorized use may result in legal action.
User-generated content (e.g., reviews, photos) grants us a non-exclusive, royalty-free license to use, display, and modify it for promotional purposes.
8. User Conduct and Prohibited Activities
You agree to use the Site lawfully and ethically. Prohibited actions include:
- Posting false, defamatory, or harmful content.
- Infringing on others' intellectual property.
- Transmitting viruses, malware, or engaging in hacking.
- Impersonating others or misrepresenting affiliations.
- Spamming, phishing, or unauthorized advertising.
- Harassing, stalking, or discriminating against others.
We may monitor activity and remove content or suspend users violating these rules.
9. Privacy and Data Protection
Your privacy matters. Our Privacy Policy, available at /privacy-policy, details how we collect, use, and protect your personal information. By using the Site, you consent to these practices.
10. Limitation of Liability
To the fullest extent permitted by law, 0026 Tribe, its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products, including loss of profits, data, or goodwill.
Our total liability for any claim shall not exceed the amount paid for the relevant product or service. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, especially for vintage items which may not meet modern standards.
We are not liable for third-party actions, such as carrier delays or payment processor issues.
11. Indemnification
You agree to indemnify and hold harmless 0026 Tribe and its affiliates from any claims, losses, damages, liabilities, or expenses (including legal fees) arising from your violation of these Terms, misuse of the Site, or infringement of third-party rights.
12. Dispute Resolution and Governing Law
These Terms are governed by the laws of Hong Kong, without regard to conflict of laws principles.
Any disputes shall be resolved through binding arbitration in Hong Kong under the rules of the Hong Kong International Arbitration Centre (HKIAC). You waive the right to class actions or jury trials.
For non-arbitrable matters, exclusive jurisdiction lies in the courts of Hong Kong.
13. Force Majeure
We are not liable for delays or failures due to events beyond our control, such as natural disasters, wars, pandemics, labor strikes, or supply chain disruptions.
14. Severability and Waiver
If any provision of these Terms is deemed invalid, the remainder shall remain enforceable. Our failure to enforce any right does not constitute a waiver.
15. Entire Agreement
These Terms, along with our Privacy Policy and any order confirmations, constitute the entire agreement between you and 0026 Tribe, superseding prior understandings.
16. Contact Us
For questions or concerns, contact us at:
0026 Tribe
13 4/f, Pak Sha Road, Causeway Bay, Hong Kong
Email: 0026hongkong@gmail.com
Phone: +85246798584
Last Updated: December 18, 2025