1. All Sales Are Final

Thank you for shopping with 0026 Store. As per our policy, all purchases made through the 0026 Store website are final. We do not offer refunds, returns, or exchanges, except as required by applicable laws in the Hong Kong Special Administrative Region (HKSAR), including the Sale of Goods Ordinance (Cap. 26) and the Consumer Goods Safety Ordinance (Cap. 456).

Due to the nature of our products, which are vintage or pre-owned, items may exhibit signs of wear, including but not limited to stains, holes, fading, or other imperfections. These characteristics are considered a normal part of the vintage aesthetic and are not deemed defects. Please carefully review product descriptions, images, and sizing information prior to completing your purchase to ensure you are satisfied with the item’s condition. If you have any questions about a product, please contact our customer support team before placing your order.

2. Exceptions Under Applicable Law

In certain circumstances as required by HKSAR law (e.g., if a product is significantly not as described or poses a safety issue), you may be entitled to a refund or exchange. To make such a request, please contact us within 7 days of receiving the product. We will review your request in accordance with applicable HKSAR regulations and respond promptly. Any approved refunds or exchanges will be processed in compliance with legal requirements.

3. Contact Information

If you have any questions or concerns regarding our Returns and Exchange Policy, please contact us at:

• Email: 0026hongkong@gmail.com

For complaints or disputes, you may also contact the Hong Kong Consumer Council for assistance at www.consumer.org.hk.

Last updated: July 23, 2025